Frequently Asked Questions

No. We offer $0 call-out fees and free quotes, so you can get us out and get a price with nothing to pay upfront. Every job gets fixed, transparent pricing before work starts, so there are no surprises on the invoice.

It depends on the job, from a single power point to a full switchboard upgrade, which is why the quote is always free and given upfront. We confirm fixed pricing before work starts, so no hourly surprises on the bill.

You get a free quote and fixed, upfront pricing before we start, so you know what you are up for. Options are discussed on site, with $0 call-out and no pressure to proceed, on simple repairs or Level 2 jobs.

You pay on completion, once the job is done and you are happy with it. There are no hidden surcharges added afterwards, just the fixed price you were quoted upfront, agreed before any work begins.

Yes. We are fully licensed and insured, Electrical Licence #451348C, licensed electricians and Level 2 ASPs, accredited to work on both the Ausgrid and Endeavour Energy networks too. Every job is completed to the Wiring Rules (AS/NZS 3000), done properly.

Yes. In NSW, electrical work like adding or moving power points must be done by a licensed electrician, not a legal DIY job. It is about keeping your home and family safe, not just following the rules. See our power points service.

Yes, we are fully licensed and insured, and every job is backed by a lifetime labour warranty. If something is not right, we come back and fix it properly, no argument, on everyday repairs and Level 2 jobs alike, every time.

A defect notice from Ausgrid or Endeavour Energy flags unsafe or non-compliant mains or metering that a Level 2 ASP must fix. Call us and we will assess and rectify it to close out the notice. See our defect notice repairs service.

We offer same-day service and 24/7 emergency availability across Glendale and turn up fast, often within the hour where availability allows. Call us directly for the fastest response, and we will tell you honestly if a job needs booking in.

Yes, same-day service where availability allows. The best way to lock it in is to call, the earlier in the day, the better the odds. A free quote and $0 call-out apply either way, on small repairs and bigger jobs.

Yes. For urgent, unsafe faults, burning smells, sparks, or a dead switchboard, call us and we will get someone out fast. Do not wait on a sagging service line or a burning smell from the meter box, both Level 2 emergencies.

That points to a fault in your service mains or point of attachment, not your switchboard, a Level 2 ASP job. Call us straight away, as a dead supply with the street still live needs prompt attention. See our service mains service.

We assess your existing board, replace old fuses with modern safety switches (RCDs), and bring it up to current standards under AS/NZS 3000, especially in Glendale's older homes carrying added load. See our switchboard upgrades service.

Yes. We install home EV chargers and make sure your switchboard can handle the extra load safely. On older Glendale homes this can mean a switchboard upgrade first, which we will flag in your free quote. See our EV charger installation service.

A Level 2 ASP is licensed to work on the wiring between the street or pole and your meter, the service mains, metering and network connections most electricians sub out. We are accredited on Ausgrid and Endeavour Energy. See our service mains service.

Yes. This is common on Glendale's older homes with ageing boards. We check the switchboard, safety switches, wiring and smoke alarms and give you a clear, honest picture of what work is needed, with a free quote either way.

Yes, Glendale and the surrounding Lake Macquarie suburbs including Cardiff, Edgeworth, Cameron Park, Boolaroo and Speers Point. We are servicing the whole local area, not just based nearby, with the same fast response and fixed pricing wherever you are calling from.

Many of Glendale's older homes still run original fuse boards without modern safety switches, and added load from a growing household makes it worse. We will check yours and let you know what is needed, with no obligation to proceed.